Hi Russell,
I work for Nubart, a European company that has developed The Audio Guide Visitors Keep, an innovative digital but also tangible audio guide system, as part of its innovative solutions for museums and cultural organizations.
At the end of our audio guides, we include a feedback survey form that gives very good results. We achieve a response rate of 8-10% of all users!
I invite you to read more about it here in our blog.
I would gladly send further information.
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Evelyn Crende
evelyn.crende@nubart.eu+1 (305) 454-2085
Business Development North America
NUBART
Berlin, Germany
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Original Message:
Sent: 06-09-2023 02:47 PM
From: Russell Ihrig
Subject: Program Survey Response Rate?
Hello,
We are evaluating our current program survey response rate, and I was hoping to get some informal data on what other museums expect on their program-attendee surveys.
Useful information in addition to the response rate:
-How were surveys given (in person, online)?
-Are there differences based on type of program (lecture, workshop)
-Any other techniques that people used to grow their response rate?
And feel free to point me towards other threads if this is well documented, but my searches mostly turned up requests to complete surveys.
Thank you,
Russell
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Russell Ihrig
Senior Producer and Manager, Programming
Computer History Museum
Mountain View CA
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