Hello Anthony,
Thank you for reaching out. I connected with the Membership department and they let me know they sent you information a few weeks ago. Would you mind please checking your spam. It would have been a communication from Kyle Johnson. It may have gone to your SPAM.
Also, I posted the following below on another thread. Perhaps it will help with your current situation.
-------------------------------------------------------------
I want to share a little more on membership cards in case others have the same questions. Since I am answering this thread, I will also close this thread so that people can find the answer easily. Please be sure to reach out to the Membership Team directly with questions about your membership, as your comments may get lost on an open forum.
Your Membership Card can be printed or saved as a PDF from your end. This alternative version comes with your digital membership card.
- Open the email with subject line "Your New Membership Card" from your computer or other device.
- Press "Download Membership Card" in the teal button.
- Under the card is the text "Or print a physical copy." Press that.
- Choose to save as a PDF or PRINT
Some pro's to digital cards for those reading that want to know more.
Using a digital wallet securely and conveniently organizes your membership cards, identity cards, keys, rewards cards, credit and debit cards, transit passes, boarding passes, tickets, and more - all in one place. This eliminates the need for multiple apps, managing multiple accounts/passwords on your device, and also helps ensure these important items are not lost in download folders, email accounts, physical wallets, or in the mail.
Alternative digital options such as PDF or JPEG version, lack security, are difficult to verify, and are at high risk of fraud, however, we do extend the opportunity for people to save a copy using these options.
We acknowledge that tangible objects create a connection to services, however, transitioning to digital membership cards also allows members to access official membership cards 3-6 weeks faster, save in costs, and extend more kindness to our Earth, by using less fuel, paper, and plastic.
Thank you for your support, understanding, and being part of this community.
--------------------------------------------------
Individual Membership Benefits
https://www.aam-us.org/programs/membership/individual-membership/
Museum Memberships Benefits
https://www.aam-us.org/programs/membership/museum-membership/
------------------------------
Grace Belizario
Senior Manager, Volunteer & Member Engagement
American Alliance of Museums
Arlington VA
------------------------------
Original Message:
Sent: 08-26-2024 06:55 PM
From: Anthony Lofaso
Subject: [ANSWERED] My membership card renewal
Dear Brianne
My name is Anthony Lofaso. I also sent an email and have left messages by phone requesting my membership card. AAM cashed my check almost two months ago. My membership number is 366503. This happens every year. I am not alone. Many others are asking for their membership cards. Please send us our membership cards.
------------------------------
Anthony Lofaso
Whitestone NY
Original Message:
Sent: 08-15-2018 10:11 AM
From: Brianne Roth
Subject: [ANSWERED] My membership card renewal
Hi Claire,
If you'd like an update on your membership status the best way to reach our membership department is by calling us at 866-226-2150 or reaching out to us via email at membership@aam-us.org.
I sent you an email yesterday with a general time frame for when to expect your membership card. Please don't hesitate to reach out with any questions.
Thank you,
Brianne
------------------------------
Brianne Roth
Member Services Manager
American Alliance of Museums
Arlington VA
Original Message:
Sent: 08-14-2018 06:59 AM
From: Claire Satin
Subject: [ANSWERED] My membership card renewal
Sent you my check for my membership renewal weeks ago. Have not received my new card. Please expedite this ASAP as I am leaving for NY in a few days
Thank you
Claire Jeanine Satin