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  • 1.  iPad check-out process

    Posted 05-21-2018 09:31 AM

    We are considering allowing visitors to check out iPads from our front desk for use in an exhibit.  For those who have attempted this, would you be willing to share recommendations for implementing a check-out procedure? 

    Thanks in advance!  Please feel free to contact me off-list.



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    Jessica Stepp
    Museum of Texas Tech University & Lubbock Lake Landmark
    Lubbock, TX
    jessica.stepp@ttu.edu
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 2.  RE: iPad check-out process

    Posted 05-22-2018 02:55 PM
    i am interested in this as well - Elena

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    Elena Baca
    Visual Arts Educator & Program Coordinator
    National Hispanic Cultural Center
    Albuquerque, NM
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 3.  RE: iPad check-out process

    Posted 05-23-2018 07:11 AM
    We work with many museums and supply our tablets (iPads and others) to them. In turn, they hand it to the visitors to use while walking around. We also put a tour-guide app that has images, videos, stories in several languages, transcripts, and a navigation map. We generally ask the museum to collect ID (licenses etc). If not, we connect a dongle with RFID alarm. Both the processes have worked very well. We have only lost one out of thousands. Mobile Tour Guide App Platform: Action Tour Guide
    Actiontourguide remove preview
    Mobile Tour Guide App Platform: Action Tour Guide
    A mobile tour guide app platform to create Apple & Android apps for attractions that visitors download on their own phones to use as tour guides. Low cost, sets up in weeks and replaces audio guides.
    View this on Actiontourguide >


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    Snehal Shah
    Action Data Systems, LLC
    Barrington RI
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 4.  RE: iPad check-out process

    Posted 05-23-2018 04:30 PM
    When I worked at the Sixth Floor Museum at Dealey Plaza in Dallas, we had iPads available for checkout for hearing impaired visitors. We collected the visitor's (or guardian's) driver's license, and had them fill out a form with their contact information and acknowledgement of the iPad usage policies. When they returned the iPad to the front desk, their license was returned to them. Each iPad had a thick case and shoulder/neck strap, making them rather bulky. It seemed like this helped to remind the visitor to bring the iPad back to the desk before leaving.

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    Sarah McDonald
    Executive Director
    Shelby County Historical Museum
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 5.  RE: iPad check-out process

    Posted 05-23-2018 05:53 PM
    We'll be rolling out iPads as part of a new app this summer. We're also considering a Driver's License to check one out, but have some concerns about requiring an ID (not all visitors may have one), and we don't want to create a barrier. A deposit becomes a bit of a business office tangle. Interested to hear what other ideas are out there!

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    Sarah Smith, Director of External Relations
    Reynolda House Museum of American Art
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more