Open Forum

i paid my dues. AAM sentme a thank you but instead of sending me a card for my money they send me on a scavenger hunt through this site looking for the place to download what I have paid for.. I haven't found it. All I have done is wasted time! If someone knows where this in please let me know. If anyone else feels this is a rather bizarre way to handle membership let me know.

------------------------------
Bonnie Kelm PhD
Director Emerita
Ventura CA
------------------------------

I am not responding for AAM, but I happened to be reading material on the website, and looked at the main layout. I suggest that you open the website main page, scroll to the bottom, and click on "contact us".  On the contact page you will find the phone number for membership: 866-226-2150. There is also a choice You can also click on "Membership" if you would rather take that approach. I have always found the AAM staff to be very helpful and responsive, and hope that you will, as well.

Best,
Bruce

------------------------------
Bruce MacLeish
Curator Emeritus, Newport Restoration Foundation
Cooperstown NY
------------------------------

Original Message:
Sent: 04-07-2019 04:02 AM
From: Bonnie Kelm
Subject: Membership cards?

i paid my dues. AAM sentme a thank you but instead of sending me a card for my money they send me on a scavenger hunt through this site looking for the place to download what I have paid for.. I haven't found it. All I have done is wasted time! If someone knows where this in please let me know. If anyone else feels this is a rather bizarre way to handle membership let me know.

------------------------------
Bonnie Kelm PhD
Director Emerita
Ventura CA
------------------------------

Hi Bonnie, 
Thank you for reaching out to us. I'll reach out to you personally via email to help you track down the resource you are looking for. Membership benefits are immediately active from date of purchase, and physical cards take 3-4 weeks to process and mail. You can download a digital membership card here. 
Best,

------------------------------
Lauren Griffin
Membership Manager
American Alliance of Museums
Arlington VA
------------------------------

Original Message:
Sent: 04-07-2019 04:02 AM
From: Bonnie Kelm
Subject: Membership cards?

i paid my dues. AAM sentme a thank you but instead of sending me a card for my money they send me on a scavenger hunt through this site looking for the place to download what I have paid for.. I haven't found it. All I have done is wasted time! If someone knows where this in please let me know. If anyone else feels this is a rather bizarre way to handle membership let me know.

------------------------------
Bonnie Kelm PhD
Director Emerita
Ventura CA
------------------------------