Open Forum

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

I'd recommend you at least consider Tessitura in your evaluation. We've seen several organizations with disjointed systems gain tremendous benefits with a unified CRM, ticketing, membership, fundraising, and email marketing platform.

(Of course, it's entirely possible that Tessitura is too expensive -- but worth asking the question, at least.)

Let me know if you need an introduction to someone there.

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

Thank you, Chris, and all of those who have responded. The advice is much appreciated. I have sent an inquiry to Tessitura and am waiting for a response. Our biggest concern is price but I agree it is worth exploring. Chris, if you have a contact at Tessitura who would be able to help us understand if it could be an option from a budgetary standpoint, I would welcome the introduction. 

I'd recommend you at least consider Tessitura in your evaluation. We've seen several organizations with disjointed systems gain tremendous benefits with a unified CRM, ticketing, membership, fundraising, and email marketing platform.

(Of course, it's entirely possible that Tessitura is too expensive -- but worth asking the question, at least.)

Let me know if you need an introduction to someone there.

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!

We are a small to mid-size cultural heritage organization with a (largely online) library and museum, which is free. We are looking for a new CRM system that can help manage donors, general audiences, limited event registration, and (hopefully) email marketing.

I have seen past postings from as recently as December of 2021 but I was wondering if anyone has any new recommendations. We are considering Every Action, Charity Engine, Bloomerang, and Neon. Is anyone using any of these and could provide feedback on their experience? Also, we currently use MailChimp for our email marketing platform and are debating whether to keep it and have it integrate with our new CRM system or fully adopt whatever email platform is built into the CRM system we choose. Any insights, feedback or suggestions would be greatly appreciated. Thank you!