We have reached the limitations of our current on-premises phone system, which is over 20 years old. As a result, we are looking to replace it. In addition, we plan to build a new facility in about 3 years. The exact requirements for the new site are still in the very early stages, so we are considering a cloud-based phone system.
I would appreciate any insights you might have based on your experience with cloud-based systems. We would love to hear about your experiences, both good and not-so-good, and, if you are comfortable doing so, mentioning the vendor would be helpful.
Thank you!
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James McCormick
The Aviation Museum of Kentucky
Lexington KY
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