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  • 1.  Volunteer Recruitment

    Posted 09-08-2022 01:44 PM
    Hello Fellow Museum Professionals,
      I was curious about how you are recruiting volunteers for your docent/tour guide program in a post-COVID museum world.  How do you get the word out that you are recruiting?  Has anyone seen a decrease in the number of people applying?

    Thank you in advance,
    Tori

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    Victoria Waldron
    Manager of Digital and Gallery Learning
    Oklahoma City Museum of Art
    Oklahoma City OK
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  • 2.  RE: Volunteer Recruitment

    Posted 09-09-2022 08:26 AM
    Great topic!  I am eager to hear what others have to share.  At the GR Barnes Foundation we are working on the same endeavor.

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    Michelle Keib
    Business Development Manager
    Gaylord Archival
    Syracuse NY
    michelle.keib@gaylord.com
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  • 3.  RE: Volunteer Recruitment

    Posted 09-13-2022 04:11 PM
    During the pandemic we saw a significant rise in the diversity of candidates for our volunteer docent program. Luckily, during the pandemic we have also been focused on building more accessible and relevant docent training, for example, offering each session multiple times in a week including a weekend day, shortening training, and otherwise trying to reduce barriers to participation like reducing overall docent commitment. 

    Social media is a great way to reach a younger audience, but make sure that what you have to offer is relevant to that audience. What we've learned is that it isn't enough to simply notify more people, it's critical to make changes to your training that increase the accessibility of the opportunity. I've also seen success over the years reaching out to local university or college department admins with flyers letting them know about opportunities, as well as working with marketing at my institution to have a note included in our membership newsletter that a docent training class is upcoming. 

    -Brandi

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    Brandi Shawn-Chaparro
    Associate Director, Volunteer & Community Engagement
    Huntington Library, Art Museum, & Botanical Gardens
    San Marino CA
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