Hi Jeffrey,
Many of my past clients that have hot, muggy summers work with their marketing department (and others) to be sure the Museum's programming, marketing budget, emails to members, visitor participation, increasing membership attendance and participation among other areas. Some do comprehensive survey with members, visitors, donors, community, etc. to help understand what is happening and why, including but not limited to pricing (if applicable), membership costs, facility rentals, and visitor dining, if applicable.
It is also good to benchmark with local cultural institutions in the Harrisburg area to see what they are experiencing and why.
Hope that helps.
Art
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Art Manask
Founder/Principal
Art Manask Consulting
artmanask@gmail.com818 358-3588
www.artmanaskconsulting.com------------------------------
Original Message:
Sent: 09-08-2022 10:50 AM
From: Jeffrey Nichols
Subject: Summer attendance decrease
Hi All:
I'm with The National Civil War Museum in Harrisburg, PA, and we reviewed our attendance figures from the past several months, and we're not very happy with what we've seen. Overall, our attendance is down to budget and even to prior year, and the decline seems to correlate with the increased cost of fuel and the rise of inflation beginning back in the spring. I was wondering if any other organizations have seen a similar impact/trend? No need to share any specific data, I'm simply looking to see it was a trend or just us.
Thanks,
Jeffrey Nichols
The National Civil War Museum