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Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

  • 1.  Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 6 hours ago

    Coming in with a curious heart here. I'm obsessed with community and connection, as well as our complicated history. So I was wondering about something that's maybe kept a few museum professionals up at night: How do museums create meaningful dialogue around the messy, contested parts of history?

    Here's the thing I've experienced in the last decade or two visiting museums with my family. You all, and your spaces, have evolved way beyond being repositories for artifacts behind glass. The best ones? They're becoming community living rooms. Places where difficult conversations can actually happen.

    Unfortunately, especially in a world where we live in media silos and history makes some folks uncomfortable (at best), it can be tough. How do you design experiences that don't just inform, but actually engage? How do you move from monologue to dialogue? And how do you do it without alienating folks?

    This got me thinking and I'm curious about your experiences:

    • What's worked when you've tackled sensitive historical topics?
    • How do you balance institutional authority with community voice?
    • What does "co-creation" actually look like in practice, not just in mission statements?

    For me, this isn't about having all the answers or pitting people against one another. I'm genuinely curious: What does it actually take for a museum to truly belong to its community?



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    Dan Moyle
    Solutions Consultant
    Digital Reach Online Solutions
    (he/him/his)
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