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  • 1.  Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 20 days ago

    Coming in with a curious heart here. I'm obsessed with community and connection, as well as our complicated history. So I was wondering about something that's maybe kept a few museum professionals up at night: How do museums create meaningful dialogue around the messy, contested parts of history?

    Here's the thing I've experienced in the last decade or two visiting museums with my family. You all, and your spaces, have evolved way beyond being repositories for artifacts behind glass. The best ones? They're becoming community living rooms. Places where difficult conversations can actually happen.

    Unfortunately, especially in a world where we live in media silos and history makes some folks uncomfortable (at best), it can be tough. How do you design experiences that don't just inform, but actually engage? How do you move from monologue to dialogue? And how do you do it without alienating folks?

    This got me thinking and I'm curious about your experiences:

    • What's worked when you've tackled sensitive historical topics?
    • How do you balance institutional authority with community voice?
    • What does "co-creation" actually look like in practice, not just in mission statements?

    For me, this isn't about having all the answers or pitting people against one another. I'm genuinely curious: What does it actually take for a museum to truly belong to its community?



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    Dan Moyle
    Solutions Consultant
    Digital Reach Online Solutions
    (he/him/his)
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  • 2.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 18 days ago

    Hi Dan --

    A really great example is how History Colorado is celebrating the 250/150 anniversaries of the American Revolution and Colorado Statehood.  Jason Hanson did a program yesterday as part of Avi Decter's Museums and Change series.  Here's the link:

    Passcode: T*dd8qm#


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    Lynn Swain
    Vice President for Advancement
    American Antiquarian Society
    Worcester, MA
    lswain@mwa.org
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  • 3.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 18 days ago

    Hi @Lynn Swain! That's a great example. I happened to tune into the event and was so impressed with Jason and the entire project. I felt such hope that so many folks attending seem to have the perspective of sharing history with a curious heart and multiple perspectives. Thanks for calling this particular event and effort out! 



    ------------------------------
    Dan Moyle
    Solutions Consultant
    Digital Reach Online Solutions
    (he/him/his)
    ------------------------------



  • 4.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 15 days ago
    This is not a simple challenge, especially in a time of disinformation, misinformation, and outright lies--all amplified by social media and partisan "news" shows. For another take, I encourage everyone to tune in to MUSEUMS AND CHANGE on TH, 2/26 at 12:30pm EST for a session with Ray Arsenault:

    A250: A New Battlefield in the Culture Wars

     

    During the past 75 years, historians have developed a growing appreciation for the significance of the ongoing American struggles for civil rights and civil liberties. Following several decades of civil rights scholarship published in books and journal articles, the founding of a number of museums dedicated to civil rights and Black history, beginning with the National Civil Rights Museum in Memphis in 1991 and the Birmingham Civil Rights Institute a year later, created an

    increasingly valuable source for public engagement with the civil rights struggle. At the same time, the expansion and refinement of National Parks Service exhibits on race and civil rights added to the mix of public resources, helping to spark and sustain the rapidly growing phenomenon of "civil rights tourism."

     

    Over the past three decades, millions of Americans have taken advantage of and learned from these resources at scores of museums and hundreds of other civil rights sites. Unfortunately, the culture war against DEI has led to widespread censorship that threatens the intellectual integrity and independence of vital educational institutions, casting doubt on the future of free expression and other democratic ideals.

     

    Raymond Arsenault is the John Hope Franklin Professor of Southern History emeritus at the University of South Florida. Educated at Princeton and Brandeis, he is the author or editor of twelve books, including Freedom Riders: 1961 and the Struggle for Racial Justice, The Sound

    of Freedom: Marian Anderson, the Lincoln Memorial, and the Concert That Awakened America, Arthur Ashe: A Life, and John Lewis: In Search of the Beloved Community. As a public historian, he has been a consultant for many of the nation's major civil rights museums and several PBS civil rights documentaries, including American Experience's Freedom Riders (2011), American Masters' Marian Anderson: The Whole World in Her Hands (2022), and W. E. B. DuBois: Rebel

    with a Cause (2026).


     Topic: My Meeting

    Time: Feb 26, 2026 12:30 PM Eastern Time (US and Canada)

    Join Zoom Meeting


    https://us06web.zoom.us/j/89763993711

     

    Meeting ID: 897 6399 3711






  • 5.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 14 days ago

    Thank you so much for sharing this opportunity @Avi Decter! I missed the first couple, but last time with Colorado 150 was fantastic! 



    ------------------------------
    Dan Moyle
    Solutions Consultant
    Digital Reach Online Solutions
    (he/him/his)
    ------------------------------



  • 6.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 18 days ago

    Dear Dan

    I would say be willing to embrace the complicated conversation and give people space to say what they think and fell heard. I think at this time the very act of talking about it is a good thing.

    Thanks,

    Rachel



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    Rachel Alschuler
    Museum Education/ Visitor Experience
    San Francisco CA
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  • 7.  RE: Museums as Spaces of Dialogue: How do we facilitate real community engagement when history gets... complicated?

    Posted 18 days ago

    Thank you @Rachel Alschuler for the perspective. I agree with the assessment, and appreciate that it seems to permeate the museum community! 



    ------------------------------
    Dan Moyle
    Solutions Consultant
    Digital Reach Online Solutions
    (he/him/his)
    ------------------------------