Hello! I was hoping to gather some feedback and practices that you have found helpful during Museum closure. Our museum is getting ready to close its doors for the Capital Campaign renovation and will be closed until 2024.
I am really trying to research and find some best practices on how to continue to retain members and donors during this time, when members are unable to use their biggest benefit (free admission to the museum) and our donors are unable to come and see/connect with the Museum.
I know that communication will be important and are actively working on creating a strong member engagement/communications plan. But I know adding a few more emails and a phone call during their year-long membership isn't going to be enough.
I'm hoping to find some interesting and out-of-the-box ideas for strong member and donor engagement during this time of closure. Thank you!
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Allison Duncan
Manager of Membership and Annual Giving
Indianapolis IN
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