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  • 1.  Lapsed Memberships

    Posted 01-04-2024 09:52 AM

    We are looking to survey our lapsed members as to why they chose not to renew their membership. They will be checking off of a list, looking for some suggestions.

    Thinking like, financial reasons, didn't use enough, not enough offerings.

    Thanks,

     

    Karen Lee Parmelee

     

    Karen Lee Parmelee

    Senior Membership Associate

    kparmelee@groundsforsculpture.org

    609-249-0225

     

    Grounds For Sculpture

    80 Sculptors Way | Hamilton NJ 08619 

    Current exhibitions: Night Forms on view through April 7, 2024 | Local Voices: Memories, Stories and Portraits and Spiral Q: The Parade on view through January 7, 2024

     

     

    Create memories, spark imagination, and support wellness through art and nature. Become a GFS member and enjoy exclusive year-round benefits! Check out the NEW, discounted Young Adult (ages 18-25) membership!

     

     

     



  • 2.  RE: Lapsed Memberships

    Posted 5 days ago

    Here's a draft. Not quite there with the email portion.

    [[Salutation]]-

    Just a quick note that your [[museum]] membership is now lapsed. 

    If you are still planning to renew, you have four easy options:

    1)      Online at website.org

    2)      Visit the museum. The Admissions desk is happy to help with your renewal

    3)      Call 

    4)      Mail in the renewal form you received in the mail with your payment.

    Not renewing? Please help [[museum]] by sharing your experience with membership and why you are not renewing. [[museum]] is always looking for ways to make our membership program better and we'd love to hear from you!

    Thank you

    Survey draft

    1.      What best describes why you are not renewing?

    OR Please select up to three of the following reasons that best describes your reason for not renewing.

    ·         Not enough time

    ·         Too expensive

    ·         Exhibits and programs not compelling

    ·         Difficulty accessing the museum and programs

    ·         Moved outside of [[city]] area

    ·         Other:  

    2.      What did you like best about your [museum]vmembership?

    ·         Exhibits

    ·         Programs

    ·         Sharing [[musuem]] with family or friends

    ·         Discounts at store, cafe, programs

    ·         Member events

    ·         Other

    3.      What could [museum] do better?

    4.      Anything else you want to share?



    ------------------------------
    Erin Hood
    Gift Processing Specialist
    Museum of History & Industry
    Seattle WA
    ------------------------------

    Original Message


  • 3.  RE: Lapsed Memberships

    Posted 2 days ago

    Karen and Erin,   I addition to these questions we also like to add a question about their future intentions re: rejoining again:

    What is the likelihood that you will become a member again?

    Very Likely

    Somewhat Likely

    Not sure

    Somewhat unlikely

    Very unlikely

    And then also perhaps:

    if you are likely to renew or rejoin, When do you think you will do so?

    Very soon

    sometime this year

    at the next exhibition

    not sure

    And then to add to the question of why you did not renew we also always add this answer option:

    I didn't realize my membership had lapsed

    Hope this helps!    Dana Hines



    ------------------------------
    Dana Hines CFRE
    President

    [Membership Consultants]
    [St. Louis] [MO]
    Dana@Membership-Consultants.com][314-574-1185]
    ------------------------------

    Original Message


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