Museum leaders today face a fundamental challenge: traditional metrics like visitor numbers and satisfaction surveys tell an incomplete story of institutional impact. John Falk's latest book, Leaning into Value: Becoming a User-Focused Museum, offers a practical framework for understanding and measuring museum value in ways that matter to communities and stakeholders.
For those interested in exploring these ideas together, we've created a dedicated discussion space in the Museums as Progress community. Whether you've read the whole book or just begun, your perspective can help deepen our collective understanding of how museums create and demonstrate genuine value.
Each week, we'll add new reflection prompts and discussion questions aligned with each chapter, making it easy to participate at your own pace.
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Kyle Bowen
Principal, Museums as Progress
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