Open Forum

 View Only
  • 1.  Exhibit Gallery A/V Equipment

    Posted 06-12-2025 01:12 PM

    My museum is needing to update it's a/v equipment and interactive components, and I was curious what works best for other small museums?

    We aren't a big museum, but we do have a number of (small and medium) interactive touchscreen displays and audio files that the public can engage with to enhance their overall experience when visiting.

    I'd love to hear what computer systems/programs, video players, speakers, etc. work best for you and your organization? 

    Thanks!



    ------------------------------
    CJ Budy
    Museum Director
    Cherokee Strip Regional Heritage Center
    Enid OK
    ------------------------------


  • 2.  RE: Exhibit Gallery A/V Equipment

    Posted 06-13-2025 08:37 AM

    I'd be happy to chat about your A/V for the Heritage Center. I worked with the OKC National Memorial Museum planning their anniversary expansion, and many others. I'd also recommend speaking with Dustin Potter there at OKCNMM. He's been managing their tech from the beginning. Feel free to reach out to me directly using the contact info below. OKCNMM has a stronger budget than most museums, but I can offer advice on much more modest, cost-effective solutions. I am an independent consultant, not a salesperson.



    ------------------------------
    Tod Hopkins
    Museum Media Specialist
    443-472-5978
    tod@hoptod.com
    ------------------------------



  • 3.  RE: Exhibit Gallery A/V Equipment

    Posted 06-13-2025 10:34 AM

    I had actually thought about them. I attended a conference where they talked about some of their recent updates to their interactive technology. I also wanted to get a feel for what others found useful for their organizations. At the moment, we are just looking to update what we already have as most of our tech dates to when our museum was opened in 2010/2011. 

    Thanks for help and I'll be sure to keep you in mind for any other questions!



    ------------------------------
    CJ Budy
    Museum Director
    Cherokee Strip Regional Heritage Center
    Enid OK
    ------------------------------



  • 4.  RE: Exhibit Gallery A/V Equipment

    Posted 06-13-2025 10:49 AM
    Hello CJ, 

    This is a great question and without knowing the content and the current hardware configurations, I guess I would say it depends. I think the first thing I would do is to conduct a real audit of the content. How much of it is up to date, does the format and technology feel old, etc. I would also try to get a real sense of the pick up rate with visitors. Are they really using it, do they find it helpful.  While I have been working on media projects small and large for the last 25 years, I often argue that a label or text panel might be a good replacement for older technology. 

    If your audit determines that the content is good and can live on, I find that iPads are an effective and relatively inexpensive solution. They serve as both the screen and the computer and folks already know how to use them. To keep the budget down, you can purchase older or used models. You can buy off the shelf mounts and stands for them and there is an inexpensive app called Kiosk Pro that will allow you to lock down the iPad so folks don't use it to check their email etc. iPads are pretty robust and last a long time, so you can certainly get some life out of them. 

    If you need larger format displays and budget is important, there are some non commercial grade screens that will serve you pretty well. There are a range of inexpensive media players you can use depending on the content. 

    I hope that helps. Feel free to reach out if you have questions. 

    Cheers, 
    Jim

    --
    Jim Olson (he/him)
    Co-Founder & Principal
    @theexperiencealchemists
    +1.617.840.7122

    acknowledge that I work and live on the ancestral lands of the Pawtucket, Pennacook, and Massachusett and the many Indigenous people who have lived and moved through this place over time. I honor their communities and elders past and present, as well as future generations. I acknowledge the truth of violence perpetrated in the name of this country and I make a commitment to uncovering that truth. 








  • 5.  RE: Exhibit Gallery A/V Equipment

    Posted 30 days ago

    Thanks Jim!

    Yes, we are in the process of getting a full audit of what we have. The majority, minus an item here or there, are over 10 years old and contain a lot of refurbished parts. We plan to eventually renovate and do a complete overhaul of our content, but for now we are looking to update what we have so we're (hopefully) not constantly having to fix or replace parts in the equipment every couple of months. 

    I agree with your label and text panel comment. Most of our a/v tech is used for visitors to scroll through oral histories or photographs and they do get used quite a bit.

    We've discussed the iPad route briefly, but with how our touchscreens are installed, that would require us to replace the housings for the current equipment and some the housings are integrated into the exhibit itself. We do have one iPad with Kiosk Pro that we use for visitor surveys, so we are familiar with that.



    ------------------------------
    CJ Budy
    Museum Director
    Cherokee Strip Regional Heritage Center
    Enid OK
    ------------------------------



  • 6.  RE: Exhibit Gallery A/V Equipment

    Posted 30 days ago

    Ah yes. It is always challenging when the media is integrated into the displays. I am not sure I recommend this, but I have seen folks install vinyl over the screens for static text and they frame the technology to hide it! It is great to hear that folks are using the existing interactives, that is a good problem to have! Would a mobile solution like Bloomberg Connects be able to deliver some of the content for you? Good luck! 

    Cheers, 

    Jim



    ------------------------------
    Jim Olson
    Co-Founder and Principal, The Experience Alchemists
    Natick MA
    ------------------------------



  • 7.  RE: Exhibit Gallery A/V Equipment

    Posted 30 days ago

    Starting with an audit is key. You need to consider each exhibit individually without losing sight of the project as a whole. I hate to see anyone approach upgrades piecemeal, without a solid plan. Inevitably such projects stall without delivering significant value.

    Just a few random thoughts to consider:

    10-year-old PC-based applications can be hard to move forward to modern equipment. Sometimes it works just fine, sometimes it's not worth the effort. It will not make them look any newer and may make them look worse. I recommend testing before any big commitments.

    Many old Windows applications are so simple "under the hood" that they can be rebuilt using modern tools quickly and easily, resulting in far superior upgrade for minimal cost. Any exhibits where the concept is simple and effective are great candidates for rebuilding. Sometimes all an exhibit needs is a visual refresh.

    Brightsign players. These are ubiquitous because they are hard to beat, especially in small to mid-sized museums.

    Touchscreens are generally easy. The biggest issue is fit, especially if the exhibit was originally not widescreen.

    Networking, Cloud services, Media Asset Managers (MAMs). What seemed unreasonable and out-of-reach 10 years ago may be the best solution now. This is especially true for what is loosely called "Digital Signage." 

    Smartphone-based content delivery. Again, not an option 10 years ago, but widespread and relatively inexpensive today.

    Projection. Even with larger and larger monitor sizes, projection is back. They are still a niche solution, but they can turn a "monitor" into a "theater" if the content warrants it. 

    Bluetooth beacons. Embedded touch points. Motion triggers. QR codes. 

    And while you are at it, don't forget an accessibility evaluation. Open captioning, audio description, reworking interactives to improve visibility and ease operation, changing monitor mounting. These are all things that were rarely consider a decade ago.



    ------------------------------
    Tod Hopkins
    Museum Media Specialist
    443-472-5978
    tod@hoptod.com
    ------------------------------



  • 8.  RE: Exhibit Gallery A/V Equipment

    Posted 30 days ago

    Fortunately, we have been able to figure out what is still compatible with Windows, so we at least know for sure what does work. 

    We do have one Brightsign player that works great and that has been an option we've discussed.

    I really appreciate all the suggestions and insight. It's really helping create a better understanding of what we may want to focus on now and what to save for later when we look more into our eventual renovation.



    ------------------------------
    CJ Budy
    Museum Director
    Cherokee Strip Regional Heritage Center
    Enid OK
    ------------------------------



  • 9.  RE: Exhibit Gallery A/V Equipment

    Posted 27 days ago

    Hello CJ - 

    We would be happy to offer our expertise towards your project and would echo others' recommendation for a formal planning process, starting with a thorough assessment of the current systems, content, and delivery methods.  We could elaborate further on the specific types of technology that would be appropriate as part of a refresh, but the best solution is really the one that will tie the overall guest experience together in an engaging and immersive way.  Even for small museums, there are ways to implement interactive video technologies, immersive projection mapping and spatialized audio in a way that create a memorable experience and make the content shine.  This technology has become more accessible than ever to the point that even middle schools and high schools are investing in these types of tools for their students. We're strong believers in the mantra that "content is king," though, and that the right technology for your application is the one that will serve the content best.  Happy to chat further.



    ------------------------------
    Ted Ohl
    Principal
    Schuler Shook
    Minneapolis MN
    ------------------------------