Open Forum

Hello museum community,

I was looking for best practices on tracking attendance with regards to volunteers.  Does your organization track volunteers on the day the perform their service, as a count in the daily total for your visitation attendance?   

Thanks, 

Alex 

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Alex Winn
Director of Guest Relations
Frederik Meijer Gardens & Sculpture Park
Grand Rapids MI
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Hi Alex!

We use tracking software called Better Impact. I definitely recommend tracking this separate from visitation for a lot of reasons. For me, I have always built in tracking for their hours specifically, which naturally includes the day.

I am happy to chat more about why we get granular with our tracking if you like!

• Melanie, Director of Guest Relations, Michigan Science Center

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Melanie Depcinski
Director of Guest Relations
Michigan Science Center
Detroit MI
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Hi Alex,

We track our volunteer hours separately from visitation. Our program is small and we are able to adequately track in an Excel spreadsheet. In addition to attendance, we also capture more granular information such as the project the volunteer worked on for our records.

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Lee Wapnitsky
Volunteer and Education Office Coordinator
Museum of History and Industry
Seattle, WA
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