Open Forum

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC

I've been trying to compose a thoughtful post that balances affirming the approach of reassuring others while being mindful that not all visitors will be reasonable. Rage is power for some people. Being mollified is to be weakened, to give up power. They have no interest in being reasonable.

I was going to post something like "some will see that threatening to use a firearm worked to rescind a town's requirement to wear a mask - and therefore a patriotic duty to threaten staff for enforcing COVID19 rules". I pondered and the post became obsolete with a better example.

The better example is that a security guard in Michigan was killed. He had informed a woman she was supposed to wear a mask. She argued, spat on him and left.  20 minutes later, 2 men confronted the guard. One man was enraged that his wife was 'disrespected'. The other shot the guard in the head. Perhaps more details will come out that make this less insane. Maybe the guard was armed and reached for his weapon in response to a raging man. Doesn't change that at least one man came ready to kill and did.

It's great that people are working on reducing fear and studying how to use PPE properly. I think the rage over COVID19 rules deserves consideration. Just because an irate person leaves doesn't mean the problem resolved itself. They could return with friends and weapons. This is the world we live in.

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC

Good Morning All,

As training manager at my institution, I have naturally been giving the task of developing training for our staff and volunteers who will be working and  interacting with the public and functioning in a Post-COVID world. Has anyone else also given thought to what a training (or pre-reopening preparations) like this will look like? Are there any resources that you have come across that would be ideal for a project like this?

I have seen posts concerning surveys focused on the impact and utilization of volunteers of a certain age; and their willingness or reticence to volunteer until after a vaccine has been developed. Which is terrific, but considering that we have scores of paid staff who WILL be returning to work without that assurance or possibility, how are you going to navigate allaying their concerns and putting guests at ease?

Many thanks in advance!

Victoria
Senior Training Business Partner
Museum of the Bible
Washington DC