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Q's: direct mail for schools and teachers

  • 1.  Q's: direct mail for schools and teachers

    Posted 04-17-2019 11:31 AM

    Dear colleagues,

     

    In preparing for the 2019-20 school year, we at the Nelson-Atkins Museum of Art are wondering about successful strategies for communicating with schools and teachers. Currently, we send postcards promoting our school tours and workshops to a mailing list composed of individual teachers at their school addresses. The mailing list is updated sporadically and manually, but (since teachers may change schools without our knowledge), it's hard to know if those postcards actually make it to the intended recipients.

     

    Our questions for the hive mind are:

    ·        For those of you who use direct mail to communicate with teachers and/or schools, do you have better luck targeting individual educators or sending materials to generic school addresses?

    ·        Have you found a good way of tracking your direct mail campaigns' effectiveness? We've thrown around the idea of including a promo code on the mailer that teachers could enter when booking a program. Any other ideas?

    ·        Are there any success stories you can share about promotional strategies (either direct mail or otherwise) that you've used with schools or teachers?

     

    Thanks in advance for sharing your expertise!

     

     

    Jaime Ursic

    Head, School and Educator Programs

    The Nelson-Atkins Museum of Art

    Office: 816.751.1398

    Email: jursic@nelson-atkins.org

    4525 Oak Street

    Kansas City, MO 64111

    Preferred pronouns: she, her, hers

     

    artnsoulimage

     

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  • 2.  RE: Q's: direct mail for schools and teachers

    Posted 04-18-2019 07:51 AM
    Dear Jamie - many years ago when I was with an historic site that was very education-oriented and did hands-on experiences in 18th c. lifeways, we found that the best route was through the Teachers' Union.  Brought to the union offices, the brochures, packets, etc. (in the days before universal internet access) always got to the teachers.  If you can make a personal connection this way... it's a direct route.  Vivian

    Vivian F. Zoë, Director
    Slater Memorial Museum
    108 Crescent Street, Norwich CT 06360
    860-425-5560 vox
    860-885-0379 fax

    "Inspiration is for amateurs - the rest of us just show up and get to work," Chuck Close, 2003


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  • 3.  RE: Q's: direct mail for schools and teachers

    Posted 04-18-2019 09:52 PM
    We have a program coordinator who takes a stack of event flyers and brochures with her on school visits. If we tracked the success rate I'm guessing it would be higher than our direct mailings!

    ------------------------------
    Mamiko Carroll
    Public Information Officer
    Hawaii State Art Museum
    Honolulu HI
    ------------------------------

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  • 4.  RE: Q's: direct mail for schools and teachers

    Posted 04-18-2019 01:30 PM
    Hi Jaime,

    I'm an arts marketer but I have had a fair amount of experience communicating with teachers. In my more recent experience, direct mail is having less impact than in previous years. (I remember a time when I could fill a student matinee at the ballet with direct mail alone.) Here are a couple of things in addition to direct mail that I've found work well in the past few years:

    1. Email - Email works really well as long as what you're sending is relevant to the people on your list. If you have programs for different grade levels, segment the list of teachers by grade level and only send them information that is pertinent to them.

    So, how do you get the email addresses? One way I've had success with is connecting with the person at the school district that oversees arts curriculum and building that relationship. Through that, you will often be able to get an email distribution list although every district is different. Also, you can set up a lead generation vehicle on your website. On your education programs pages, add an email signup form with a CTA like "submit your email to hear more about these programs". 

    2. Events - If school districts in your area do any sort of events for professional development for their teachers, see if you can get your printed piece in the swag bag or even have a table at the event. You can go the old fashioned route and have teachers sign up for a raffle to get their contact information. I've found that raffle prizes that appeal to the teacher work better than ones that are student-focused. (Think free tickets for an upcoming exhibition rather than a free field trip for their class.)

    3. Social Media - Yes, some teachers aren't on Facebook but a lot are (albeit with different display names so students can't find them). Try a simple paid campaign targeted to them with the posts linked to your landing page on your website. (If you've got that lead generation form I mentioned above on the landing page, all the better.)

    I know this response isn't strictly direct mail related, but I thought it might be helpful. :-)  Feel free to reach out if you're interested in brainstorming.

    ------------------------------
    David Walker
    VP of Sales
    Shaker Heights OH
    ------------------------------

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  • 5.  RE: Q's: direct mail for schools and teachers

    Posted 04-18-2019 09:46 PM
    I have started augmenting the direct mail to school Principals (what we have been instructed to do vs. mailing directly to individual teachers) and emails (also filtered through the school) with social media ads targeted to education and schools. Facebook has been working well, with people picking up and sharing the ads and boosted posts. Even a post boosted for $5.00 on Facebook can reach educators who didn't know about our education programs.

    ------------------------------
    Mamiko Carroll
    Public Information Officer
    Hawaii State Art Museum
    Honolulu HI
    ------------------------------

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  • 6.  RE: Q's: direct mail for schools and teachers

    Posted 04-18-2019 10:40 PM
    4-18-19 Hi--I was always a fan of Tres Museos: Museum Day for Educators at the San Antonio Museum of Art, McNay Art Museum, and Witte Museum. Here is this year's announcement: https://www.mcnayart.org/events/event/tres-museos-museum-day-for-educators

    ------------------------------
    Gregory Dobie
    Editorial and Educational Consultant
    Sherman Oaks CA
    ------------------------------

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  • 7.  RE: Q's: direct mail for schools and teachers

    Posted 04-19-2019 03:39 PM
    Edited by Drew Whatley 04-19-2019 03:39 PM
    Hi Jamie!

    I'm considering the same things moving toward 2019-2020, but I can speak toward some strategies we used at previous institutions. Your mileage may vary by state as some of the organization changes between states.

    Work with the School Districts- At a site I worked at in Texas we'd put together a 5-7 page booklet with educational programs and field trips and work through our local school districts to distribute them to every teacher. Basically we'd drop off a box of them at the district administration building, and they'd send them to all the teachers in their inter-office mail. 

    Go Digital- We eventually began creating a PDF of that document and sending it via email to the teachers too. It saves on printing costs if that's important, or another option is to distribute a physical copy at the start of the year and e-blast a digital copy at the start of Spring semester. 

    Teacher Fairs- Gregory pointed out a specific instance of this, but it can be helpful to do a teacher fair toward the start of the Fall semester for teacher to come and learn about your programs. It's something you can put on, or you can organize/join a group one for your area. There are a lot of different aspects to consider (date for instance, you want early in the semester, but not too early when everything is crazy) though. This year I'm working with several institutions nearby to hold a single teacher information fair, where we all bring collateral and stuff to show teachers. The one we're planning for instance is going to be 9/11/19 (our schools start in late August) from 3pm-7pm (a wide time frame so teachers have options when to arrive). We'll have stuff to hand out and interact with, some free punch/cookies etc., and we're working with the cafe/wine bar in the museum to offer a teacher happy hour discount that evening as well. 

    Just some ideas!
    ------------------------------
    Drew Whatley
    Museum Educator
    Whatcom Museum
    Bellingham WA
    ------------------------------

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  • 8.  RE: Q's: direct mail for schools and teachers

    Posted 04-19-2019 08:24 PM
    Sent from my iPhone


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  • 9.  RE: Q's: direct mail for schools and teachers

    Posted 04-24-2019 10:26 AM

    Many thanks to all who shared your institution's direct mail processes for schools and teachers!

     

    In continuation of paying it forward, here's the summary of responses:

     

    Direct Mail and Teacher Communication Suggestions

     

    Western Heritage Museum + Lea County Cowboy Hall of Fame (New Mexico)

    o   Use email to reach teachers directly (include administrators, principals, and some school staff.)

    o   Distribute flyers to schools.

     

    Meadows Museum – Southern Methodist University (Dallas, Texas)

    o   Mail classroom poster to schools every August, addressed to Art Teacher, Principal, and Spanish Teacher, not by name (Programs on one side, collection image on the other).

     

    Whatcom Museum (Bellingham, Washington)

    o   Drop off boxes of a brochure/booklet to district administration buildings, and have them distribute to every teacher via inter-office mail.

    o   Distribute PDF flyer to teachers directly via email.

    o   Send printed flyer at start of the year and digital version at start of Spring semester.

    o   Host a teacher fair early in Fall semester to distribute information (offer snacks/alcohol).

     

    Hawaii State Art Museum (Honolulu, Hawaii)

    o   Program coordinator drops off event flyers and brochures on school visits.

    o   Send direct mail and emails to school principals rather than individual teachers.

    o   Use targeted social media ads.

     

    Slater Memorial Museum (Norwich, Connecticut)

    o   Drop off brochures, etc. at the local teachers' union office and have them distribute to their members. Helps if you have a personal connection with someone there.

     

    The Museum of Flight (Seattle, Washington)

    o   Send an electronic version of materials to a district administrator for approval, then produce the requested number of printed copies. Drop off the materials at the district office and have them distribute to individual teachers.

    o   Get materials to PTA members/leaders, who can deliver to the proper person/people at their individual schools. Might help to exhibit at local and state-wide PTA conferences.

     

    Arts marketer (Shaker Heights, Ohio)

    o   Send relevant emails to teacher lists segmented by grade level, subject area, etc.

    o   Get teacher email addresses from district-level arts curriculum specialists.

    o   Add an email signup form to your website to build your email list(s).

    o   Find out about professional development events offered by districts and try to get your materials included in the resources/goodies that are handed out.

    o   Offer raffle prizes to teachers who submit their contact info at events. Raffle prizes that aren't specifically student-focused are more popular (i.e. free exhibition tickets vs. a free field trip).

    o   Use paid ad campaigns on social media.

     

    Editorial and educational consultant (Sherman Oaks, California)

    Host events like Tres Museos: Museum Day for Educators in San Antonio




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  • 10.  RE: Q's: direct mail for schools and teachers

    Posted 04-22-2019 03:09 PM
    Jaime,

    We use email to reach teachers directly. We also print flyers and distribute them to the different schools. Our Museum serves the whole county and surrounding cities and so email is the most cost effective way of reaching out to educators. We also include all of the administrators, principals and some staff members when appropriate. 

    Mary Lyle
    Director of Education
    Western Heritage Museum and Lea County Cowboy Hall of Fame
    Hobbs, NM 88240
    mlyle@nmjc.edu

    ------------------------------
    Mary Lyle
    Director of Education
    Western Heritage Museum + Lea County Cowboy Hall of Fame
    Hobbs NM
    ------------------------------

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  • 11.  RE: Q's: direct mail for schools and teachers

    Posted 04-23-2019 10:42 AM
    We mail a classroom poster every August to the Art Teacher, Principal and Spanish Teacher at schools (no names, just titles; the last is because we specialize in Spanish art and can offer Spanish-language tours). The poster has the upcoming year's programming on one side (teacher workshops, that year's exhibitions, etc.) and an image from our collection on the other so that it can double as classroom decor. I haven't tracked it's effectiveness, but our director of education seems happy with the results--we've been doing it for about a decade and he has no plans to stop!

    ------------------------------
    Carrie Sanger
    Manager of Marketing & PR
    Meadows Museum - Southern Methodist University
    Dallas TX
    ------------------------------

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  • 12.  RE: Q's: direct mail for schools and teachers

    Posted 04-24-2019 02:06 PM
    We do not do direct mailings for our school programs at Van Cortlandt House Museum.  Because teachers retire and move schools it is difficult to maintain a traditional mailing list.  Our school programs are listed on our website and in a printed brochure we hand out at teacher fairs.  

    It has been our experience that direct mailings just don't work.


    Laura Carpenter Myers
    Director, Van Cortlandt House Museum


    MAILING ADDRESS:
    Van Cortlandt House Museum
    Van Cortlandt Park
    Broadway at W. 246th Street
    Bronx, NY 10471
    Phone: 718-543-3344
     

     



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  • 13.  RE: Q's: direct mail for schools and teachers

    Posted 04-24-2019 02:34 PM
    I don't know if this will be of interest, but we propose contracts to school districts to bring a particular grade level to the museum during the school year.  Once contracted, we work with the Curriculum Coordinators who work within the district to schedule the various schools and classes for particular slots in our tour schedule--and around their bus schedules.  By doing this, we assure that many more students get to come to the museum.  Oftentimes, teachers would use the museum trip as an end of the year reward.  The way we are doing it now, we are truly supplementing what is being learned in the classroom.

    We mail out the signed proposed contracts in January/February so they will have them for budgeting purposes--and we follow up with personal phone calls and or visits and or contacts from trustees to the schools if they have connections.

    This has been a great boost to our education program because we know when the tours are coming and when we need docents and can schedule reliably.  Occasionally, there will be cancellations, but with the contracted system that has been greatly minimized.  If we tried to use postcards to teachers I think our tour numbers would be much lower because the teachers are so busy with so many things that they put off scheduling the visits.

    ------------------------------
    [Shan] Rankin
    Executive Director
    Museum of South Texas History
    Edinburg TX
    ------------------------------

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  • 14.  RE: Q's: direct mail for schools and teachers

    Posted 04-24-2019 03:36 PM
    Edited by Sjobor Hammer 04-24-2019 03:35 PM
    Carrie, would you mind sharing some of the posters you've created? We've been talking about updating our Education Guide, so we're looking for new ideas.

    ------------------------------
    Sjobor Hammer
    Group Experience Coordinator
    Maltz Museum of Jewish Heritage
    Cleveland OH
    shammer@mmjh.org
    ------------------------------

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  • 15.  RE: Q's: direct mail for schools and teachers

    Posted 04-25-2019 11:33 AM

    Here are a couple of past posters we've done.

     

    Carrie L. Sanger '88, '89

    Marketing & PR Manager

    Meadows Museum

    214-768-1584 | csanger@smu.edu

     

    signature_2058359275




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