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  • 1.  Reopening and maps

    Posted 06-30-2020 11:50 AM

    Greetings,

    Our museum is working to make the museum entry process as contactless as possible.

    As a result, we have been discussing maps and distribution. Prior to the pandemic, all visitors received maps from our volunteers at the information desks. Currently, we have discussed eliminating all paper handouts and pointing visitors to where they can find the information online. We've also considered making maps available, but only upon request.

    Can you share what your plans are? If you've reopened, can you share what you have done? Did visitors pick up your museum maps?



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    BoBeen Chung
    Freer Gallery of Art & Arthur M. Sackler Gallery, Smithsonian Institution
    Washington DC
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 2.  RE: Reopening and maps

    Posted 07-01-2020 08:52 AM

    Glenstone, like many here, is opening in phases.  We recently reopened our grounds with no access to buildings.  Instead of handing out paper maps we posted stanchions outside the buildings with updated maps that contained much of the same information as our paper maps.  On the stanchion map we included a QR code so that visitors could digitally take the map with them.  As we consider our next phase we will continue to have our site map available digitally but are looking at stanchion map holders where visitors can help themselves instead of physically receiving one from our staff.  They will have to be restocked throughout the day but it does minimize person-to-person contact and promotes social distancing. 

     

    Stockton W. Toler
    Director, Visitor Experience

    Glenstone Museum
    12100 Glen Road
    Potomac, Maryland 20854

     




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  • 3.  RE: Reopening and maps

    Posted 07-01-2020 01:49 PM
    Edited by Laura Steefel-Moore 07-01-2020 01:52 PM
    Afternoon,

    Here at The Ringling, we've been reopened for just over a month now. We did what it sounds like Glenstone Museum did as well. Since our campus is 66 acres, and building spread out, brochures and map were a large concern of mine. We do have our paper maps out for visitors who choose to pick them up, we also created a QR code that links to our Map on our website. The visitors can use their smartphones to pull up the maps right on their own phones. We've found that it has been very effective and visitors are glad to have an alternative to paper. We have the QR Code at each Admission Station, as well as a larger one by the exit to the Visitor Pavilion.

    Kelly Leo
    Admission Manager
    The Ringling,
    Sarasota, FL



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  • 4.  RE: Reopening and maps

    Posted 07-01-2020 03:43 PM
    We have eliminated paper maps, opting instead for greater density throughout our facility of poster-size maps and additional wayfinders where we suspect they may be needed.

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    Cleveland Johnson
    Executive Director
    Morris Museum
    Morristown NJ
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 5.  RE: Reopening and maps

    Posted 07-02-2020 03:36 AM
    Have you thought of creating a mobile app with map, list of interesting areas, audio story, transcript etc? Your visitors can download your app from the app store and then enjoy a full guided (self-guided) visit. The app will have a map with their own location (with a path to follow if you want them to follow a specific path), list of interesting areas, its audio story, and a transcript. In addition, you can have registration of the user, ability to buy tickets in the app, donate from the app etc. 

    At Action Tour Guide, this is our expertise. We have set up such a system for hundreds of attractions. Newport Mansions in RI is our largest user with over one million visitations/year. We would love to help you out.
     
    The costing is based on your size and is very reasonable. We also market your attraction in our website to help you get more visitors. Please contact us if you are interested. Snehal@actiontourguide.com 

    Action Data Systems. Self-guided walking and driving audio tours.
    Actiondatasystems remove preview
    Action Data Systems. Self-guided walking and driving audio tours.
    Online travel space is buzzing right now, and Action Data Systems llc is the fastest growing company in this hot sector. We develop mobile-based audio tours for museums, hop-on-hop-off's, cruise excursions, scenic drives, motorcycle rentals and city walking tours. Made for travelers who prefer to set their own pace but enjoy a fun, informative and educational guided experience.
    View this on Actiondatasystems >


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    Snehal Shah
    Action Data Systems, LLC
    Barrington RI
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more