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Admission stickers in art museums - yes or no

  • 1.  Admission stickers in art museums - yes or no

    Posted 12-13-2016 04:16 PM

    Hi all, 
    I am wondering if anyone would like to provide their opinions on and/or experience with using stickers as a proof-of-admission tactic. I know of quite a few art museums that do this, and would like to propose a similar method in my museum. However many staff members, and rightfully so, are afraid that stickers will lead to visitors wanting to stick them everywhere including on the art. 

    We currently have no proof-of-admission methods in play at our museum. What has worked for you if not stickers? Thank you! 

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    Hannah Corpuz
    Visitor Experience Manager
    Henry Art Gallery - University of Washington
    Seattle WA
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  • 2.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 05:42 AM
    Sue from the Dar al-Athar al-Islamiyyah in Kuwait here.  Our museum is free, but we use stickers as a way to get daily head counts (different colour stickers for each day).  So far, and it's been a couple of years, we haven't had a problem with the stickers being intentional stuck on cases, walls, signage, etc in the galleries.  We occasionally have one stuck to the floor, probably because it fell off sticky side down. 

    We do, however, have one window in an adjacent building that people pass when leaving.  The window is deep set, so the surrounding wall is quite thick.  As some point a few people stuck their stickers there and that started a trend which we've let continue.  It's looks kind of cool . . .

    --
    Susan Eileen Day
    Communications and Education
    Dar al-Athar al-Islamiyyah



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  • 3.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 08:37 AM

    Hi Hannah,

    We used to use stickers and like you have already heard we would find them everywhere inside and outside of our building. We are now using wristbands instead and they seem to be working well. Hope this helps in your decision.

    Joel

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    Joel Marquart
    Exhibit Operations Lead Technician
    The Franklin Institute
    Philadelphia PA

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  • 4.  RE: Admission stickers in art museums - yes or no

    Posted 12-15-2016 10:03 AM

    When we began charging admission in 1991 we used stickers for a few years.  We had no problems with visitors sticking them on items but we did have complaints, and even a claim to buy a new jacket, that the adhesive on the stickers wrecked some articles of clothing.  From there we went to the round pins with the little bend over tabs.  They tended to fall off, and when found that a baby in a backpack had pulled the pin off his fathers shirt and had it in his mouth, we did away with the pins.  Several years ago we went to wristbands.  We started out with paper ones and now use Tyvek.  They are economical to purchase, and if our admission staff put them on the visitors tight enough that they can not pull them off we don't have a problem with visitors transferring, or scalping them, them to other visitors when they leave.

    ------------------------------
    Lee Radzak
    Site Manager
    Split Rock Lighthouse
    Minnesota Historical Society


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  • 5.  RE: Admission stickers in art museums - yes or no

    Posted 12-15-2016 12:34 PM
    Wrist bands could also be used to foster communication among visitors if some bands have questions related to exhibits or programs and others have answers. Adds a bit of cost to the bands, but in addition to enhancing the visit, they might become souvenirs and help spread the word.


    Mark Driscoll, Designer
    Driscoll Design Inc.
    1927 South Hull Street, Montgomery, AL 36104 USA
    Phone 334-262-8047  Cell 334-294-6663




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  • 6.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 08:48 AM

    Hi Hannah,

    We currently use stickers and are contemplating eliminating them except for members and chaperones. The cost and time needed for cleaning them off of surfaces in and around the museum, parking garage, and light poles seems to outweigh their usefulness. Recently we added voting kiosks (vote with your sticker for your favorites when leaving) in the lobby and in the parking garage, and that has helped some, but given the hundreds (sometimes thousands) of people who come every day, it has not made a significant dent in our cleaning workload. We do have paid entrance and limited gallery entry spots. We want to foster a welcoming space, and find our well-meaning volunteers may sometimes do more policing of stickers than welcoming. Our ticketing window is also in relatively close proximity to the gallery entrances so that has an impact as well.

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    Margaret Koch
    Deputy Director, Director of Exhibits
    Bullock Texas State History Museum
    Austin TX

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  • 7.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 09:25 AM

    The Metropolitan Museum of Art uses stickers with the current date on them to identify visitors. I don't work there, but I visit often and haven't noticed people sticking the stickers in strange places. They provide a board at the exit for visitors to leave the stickers sort of as a group activity. I've seen the stickers on the floor like they've fallen off sometimes, but I haven't noticed any malicious activity.

     

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    Sarah Jones
    PhD Candidate, University of Missouri
    Emerging Museum Professional
    Jersey City, NJ

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  • 8.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 09:26 AM

    We use tags here...different colors for each day. They clip on shirt pockets or collars..they seem to work well. :) 

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    Mindy Tison
    Deputy Director Assistant
    Parrish Art Museum
    Water Mill NY

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  • 9.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 09:46 AM

    We switched about a year ago from using wristbands to stickers as "tickets" representing paid admission for our small Lighthouse Museum and Maritime Center, different colors for each.  Frontline staff handing out wristbands said that it took too long to put wristbands on each individual, so we made the switch. We haven't noticed the stickers end up anywhere intentionally on our site, which is a small miracle considering visitors climb the lighthouse tower under minimal supervision. We have noticed them elsewhere around the island -- on light poles mostly. No one has complained about the stickers being around, so it's ended up being a nice advertisement of sorts. Same goes for stickers that remain on visitors themselves when they leave the site. However, we certainly don't have the volume of visitors (and therefore stickers) of a larger museum. A busy day in the summer will stay under 500 visitors. 

    I will say that we don't change the color of our stickers each day, mostly because we are so relatively small and don't worry too much about repeat visitors and sometime encourage people to come back free of charge if the lighthouse is closed because of weather. Frontline staff has had a few people come to them with very weathered stickers wanting admission (AKA they found them on the ground), and we usually try not to push the issue, but that has been the source of the most frustration. 

    For us, the ease of distribution keeps them our first choice. 

    ------------------------------
    Sandra Jensen
    Education Director
    Coastal Georgia Historical Society
    Saint Simons Island GA

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  • 10.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 09:48 AM

    Good morning.  While I have never worked in a museum that used these stickers, I have seen them used elsewhere.  They often will not stick to the clothng of guests, but they have been stuck on floors and other surfaces, creating a maintenance problem.  The question that I have to ask is: what is the purpose of these stickers, really?  Can someone enter the museum without paying the admisson?  If not, will not every visitor in the galleries have paid the admission?  If the staff note someone who is not wearing a sticker, will that person be summarily escorted out? Considering the number of lost stickers I have seen, I would gather that lack of one is not proof of non-payment.  So, in my opinion, these stickers are an unnecessary (and costly) nuisance.

    Thanks!

    Dennis Mroczkowski

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    Dennis Mroczkowski
    Board Member, Casemate Museum Foundation
    Williamsburg VA

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  • 11.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 11:49 AM
    That is good. But you have to make sure that surrounding parking lots will be cooperative with museum parking discounts. 





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  • 12.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 03:19 PM

    Up until earlier this year the staff at our two museums had no visible way of knowing whether a visitor in the galleries or in our outdoor interpretive areas had paid admission. One of the sites has several ways of going to the outdoor areas without paying admission, and it was even possible to go into the galleries in an alternate way without paying admission.

    With the implementation of stickers for each site, with different colors for each day, it is easy to see who has paid and who has not, and I understand that having the stickers has cut down on unpaid admissions. I haven't asked about "sticker litter," but for us, being able to monitor admission and revenue more closely is more important.

    Also, a nearby site also uses stickers, so the concept is readily accepted by our visitors.

    Hope this helps.

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    Martha Katz-Hyman
    Curator
    Jamestown-Yorktown Foundation
    Williamsburg VA

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  • 13.  RE: Admission stickers in art museums - yes or no

    Posted 12-14-2016 05:46 PM

    For the most part we don't have a need for a proof of admission, but on a few occasions we use either wrist bands for special events, or color-coded stickers for school groups.  The color code identifies which kids are in a particular group and which of several docents the group is assigned to for their activities.

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    Andrea deTarnowsky, Historic Site Manager
    T.C. Steele State Historic Site
    Indiana State Museum & Historic Sites system
    Nashville IN

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  • 14.  RE: Admission stickers in art museums - yes or no

    Posted 12-15-2016 11:48 AM

    We used to have stickers for kids but have stopped using them so they stop showing up on our exhibits. Stamps might be a good alternative.

     

    Sean Mobley | Docent Services Specialist
    The Museum of Flight
    9404 East Marginal Way S
    Seattle, WA 98108
    Work: +1 (206) 768-7151
    www.museumofflight.org




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  • 15.  RE: Admission stickers in art museums - yes or no

    Posted 12-16-2016 10:43 AM

    I work in a university art museum where admission is free, but we use stickers as visitor passes as a visual check for our museum attendants to make sure each patron has been greeted and checked into our daily visitor count.  Before initiating this, we were worried that we would find stickers stuck to the artwork and all over the museum, but that has not been the case.  We occasionally find one that has fallen and stuck to the floor and even less frequently have found one stuck to a wall in the bathroom or outside of the museum. We have had one patron who said that the sticker damaged the surface of her suede jacket, so we now caution our patrons not to place stickers on suede/leather or other fragile material.  I would take the audience and size of your institution into account as it seems stickers are less likely to be misused at smaller museums than they are at larger institutions with higher foot traffic.  For a while we had two different colors of stickers in use at the same time and a lot of patrons were convinced it meant something to be given one color over another.  The different colors could have been used to denote member or non-member status, but in actuality they just provided variety and were handed to patrons arbitrarily.  There was enough of a response of confusion, curiosity and sometimes paranoia that we narrowed it down to one color of stickers at a time.  Kids love them.

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    Erica Buss
    Mildred Lane Kemper Art Museum
    Washington University
    Saint Louis MO

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  • 16.  RE: Admission stickers in art museums - yes or no

    Posted 12-19-2016 11:02 AM

    We're a mid-sized history museum and have not yet found an easier or less-expensive solution than stickers.  I don't think people deliberately put them on anything in the gallery, but we, too, find them fallen on the floor.  The sooner they are picked up the better, so that further foot traffic does not make them adhere stronger.  Some people, especially kids, want to put the stickers on their hands, which makes them more likely to fall off.  We try to make sure the stickers go on clothing, though the other poster's caution about suede is something to take into consideration.

    One caution is that sometimes at larger, special events, we've had infrequent reports that exiting people give their stickers to other folks outside so the latter don't have to pay.  Since people can come and go as long as they have their stickers on, this could be possible.  But it's not such a sizable problem that we've yet abandoned stickers. 

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    Lisa Adam
    Registrar and Curator of Artifacts
    Museum of South Texas History
    Edinburg TX

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  • 17.  RE: Admission stickers in art museums - yes or no

    Posted 12-16-2016 11:49 AM
    Hannah,

    The New Bedford Whaling Museum used stickers when I worked there a few years ago.  While we didn't see them stuck on anything (including collections) inside the building, there was an olde-fashioned lamp post across the cobblestoned street outside the main entrance that was (and probably still is) completely covered in the little blue stickers with the museum logo in white.  No one seemed overly upset by this - perhaps it counts as visitor participation in public art?

    Doug Kendall
    Museum Coordinator
    Yager Museum of Art and Culture, Hartwick College
    Oneonta, NY,  USA



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