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  • 1.  Use of Office 365

    Posted 12-07-2016 09:31 AM

    We are a small foundation of 9 supporting the programming of the Abraham Lincoln Presidential Library and Museum.

    On Monday of this week, we received notice that the platform for our Exchange account has been designated a legacy platform and will no longer be available on 2/28/2017.

    The offer we received is to migrate our mailboxes to the new platform and install Microsoft Office 365.

    Is anyone using Office 365? What is you experience with the application? And how well did you and your colleagues adapt to the functions of Office 365?

    Thank you, Kate

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    Kate Sullivan
    Development Associate
    Abraham Lincoln Presidential Library Foundation
    Springfield IL
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    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 2.  RE: Use of Office 365

    Posted 12-08-2016 07:57 AM

    Office 365 simply refers to Microsoft's new licensing program concerning all of their software IP's.  The programs included are likely the same ones you are using now, all circa 2013 like Outlook, Powerpoint, Excel. etc..  The only difference you'll see is potentially in the licensing cost, which is now an annual subscription, and they will throw in some cloud storage options for you.

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    Michael Mackay
    Manager, Sales & Marketing
    Spongelab Interactive
    Toronto ON

    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 3.  RE: Use of Office 365

    Posted 12-08-2016 09:31 AM

    Hi Kate,

    Office 365 is Microsoft's cloud-based platform for email, web-based versions of Office applications, SharePoint and more. It sounds like you're currently using an onsite Exchange server for your email that's reaching end-of-life in terms of support from Microsoft. Since this means you'll no longer receive security updates and other fixes, it's important to make sure your email is running on a supported platform.

    There are two things about Office 365 that small museums will appreciate: (1) It's hosted by Microsoft, which means you don't have to worry about maintaining your own email server; and (2) It's free for qualifying nonprofits! The free version does not include desktop versions of Office, but if your organization already owns licenses for Office 2010 or later you should be fine. There are also paid subscription options that include additional features and the latest desktop version of Office.

    Here's a link to good overview of Office 365 from TechSoup.

    As far as your email is concerned, you will likely need help from an outside company or technical support expert to "migrate" your email from your onsite Exchange server to Office 365. For an organization with only 9 people this shouldn't be a huge task. 

    Best of luck!

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    Gordon Umbarger
    Director of Operations
    National Museum of Women in the Arts
    Washington DC

    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more


  • 4.  RE: Use of Office 365

    Posted 12-08-2016 10:05 AM

    We've been using Office 365 for about two years now, and it is a big improvement over self-hosting an Exchange server. No organization should host their own email anymore. The amount of effort required to keep an email server running properly is ridiculous. There is no way a small organization, or even most large ones, can operate their own email server as effectively and securely as a large service like Office 365 can without overspending. If you are currently using a private Exchange server that someone in your organization is responsible for (or a volunteer or a contractor), then moving to Office 365 is something you should seriously consider.

    If you are already using managed Exchange hosting through Microsoft, then moving to Office 365 is something you will probably be forced to do eventually.

    If you haven't already, you should consider investigating Microsoft's grant program for non-profits. You can get a lot of software and services from MS for free once you go through the grant application process. The grants sometimes take a long time to be approved, but I am frankly amazed at how much we get from them. It was worth the effort.

    As for adapting to the service, there was a short period of time during the transition where we had some hiccups. It was nothing worse than you would experience upgrading an email server, frankly, and a lot of it was due to complications specific to our Exchange setup. If your current Exchange server is configured normally, you shouldn't have any problems.

    Users really don't notice a difference. You still use Outlook, your address is the same. The only difference is that there is now also a much better web-based interface for email and calendars. Most of our users never see the web interface because they use Outlook, but it is nice to have when you need it (some of our staff prefer it to Outlook). There are some new features of Office 365 email that our older Exchange server did not have, and we have started using a few of them, but most users should not notice any difference at all unless they go looking for the new toys.

    If anything, it's a little too easy to just move over without changing anything. We have access to many tools now that we did not have before we moved to Office 365, and most of our staff don't even know those tools are available. There are great project collaboration tools, instant messaging, scheduling, and other applications available through Office 365 that you don't get from just buying Office licenses or using an Exchange server. We're trying to slowly introduce more of these tools to the people who would benefit most from using them. The availability of some of these tools depends on what level of Office 365 licensing you have, but getting a grant from Microsoft can offset (or completely pay for) the cost of the better licenses.

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    Matt Popke
    Denver Art Museum
    Denver CO

    AAM Annual Meeting & MuseumExpo, Baltimore, May 16-19, 2024, click to learn more