Hi Bruce,
Congratulations on your re-opening!
Here at HistoryMiami, we use Altru, a sister-system of Raiser's Edge. It's cloud based, very easy to navigate, and covers all of the needs you mentioned below. We really like it!
At my past gig, Miami City Ballet, we used Tessitura. That is a much larger, more complex system, but it is excellent for ticketing and fundraising processing.
It all comes down to your budget and staff size with regard to managing the system. I hope this helps, and maybe we will run into each other soon!
Best,
Melissa
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Melissa Rosko
Grant writer
HistoryMiami
Miami FL
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Original Message:
Sent: 03-13-2018 12:02 PM
From: Bruce Williams
Subject: What museum CRM, membership, donation software do you use?
I'm with the Museum of Art and Design @ Miami Dade College in Miami. We are reopening soon after more than a year of renovations and will emerge with a new identity, mission, etc.
We are looking for a software package to manage:
-- a brand new membership system (never had memberships available before)
-- ticketing RSVPs and sales (online and in our lobby)
-- donations (and the ability to direct funds to two separate accounts, charitable and revenue)
-- integration with email system (MailChimp)
-- CRM
What system(s) does your museum use and what has your experience been? We want to make the correct choice now before we get too tangled up in a system. Any suggestions or advice are welcome.
Thank you!
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Bruce Williams
Miami FL
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