Dear Colleagues,
At Vizcaya Museum and Gardens we are about to launch our new Virtual Access Tour (VAT). The primary objective for VAT is to phase out a video of our second floor decorated rooms and transition to a platform of enhanced accessibility and an active visitor centered experience.
VAT will achieve accessibility and inclusion for diverse audiences through universal design and allow access to the second floor and non-accessible areas of the gardens. ADA compliance for this project was paramount and represented a combination of proper kiosk design, appropriate installation and site preparation, and accommodating software application development.
We want to conduct a visitor/user survey as we place the Virtual Access Tour into a 42" kiosk. I wanted to know if anyone else has conducted surveys for a project like this as I have found myself challenged with developing the right questions.
Mark
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Mark Osterman, Ed.D.
Guiding Programs Manager
Vizcaya Museum and Gardens
Miami, FL 33141
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