The Good Guide: A Sourcebook for Interpreters, Docents, and Tour Guides by Grinder and McCoy is a comprehensive resource that discusses behavior management, especially as it relates to school group visits. It is out of print, but used copies are available through Amazon. While admittedly outdated (1985) I still find it useful. (Grinder and McCoy, if you're reading this, maybe it's time for a 2nd ed!)
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Kari Nelson
Curator of Education
Brigham Young University- Museum of Peoples & Cultures
Provo UT
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Original Message:
Sent: 12-16-2014 10:03 AM
From: Dulcimer Hause
Subject: Articles relating to Behavior Managent skills for museum Docents
Hello! I am currently planning an information session for our Docent-in-Training program that deals with behavior management skills. I want to have some more information besides just my experiences with tours and teaching in the classroom and thought they might appreciate some articles relating to the subject. Does anyone have any go-to sources or articles?
Thank you!
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Dulcimer Hause
Museum Educator
The Cummer Museum of Art & Gardens
Jacksonville FL
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