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  • 1.  Collecting Names/Emails at Larger Free Events?

    Posted 06-26-2015 07:40 AM

    At the Walker, we've struggled with how best to capture names/emails/addresses at our larger "gateway" events. These are events with large crowds over a period of time, who don't have a transactional moment to buy a ticket or converse with staff. We've tried ipad kiosks, register to win flyers, etc. but our return is always so low.  Most effective is staff working the crowd, but still return is relatively low and it's expensive.

    Has anyone else tried or seen anything else to get a higher return?



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    Adrienne Wiseman
    Associate Director, Marketing
    Walker Art Center
    Minneapolis MN
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  • 2.  RE: Collecting Names/Emails at Larger Free Events?

    Posted 06-27-2015 03:16 PM

    Ditto!

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    Alice Rubin
    Senior Manager - Digital Media
    Museum of Jewish Heritage
    New York NY
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  • 3.  RE: Collecting Names/Emails at Larger Free Events?

    Posted 06-29-2015 09:30 AM

    Adrienne,

    Would you mind if I post your query on the MCN board? They may have come at this same problem with a digital solution.

    Alice


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    Alice Rubin
    Senior Manager - Digital Media
    Museum of Jewish Heritage
    New York NY
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  • 4.  RE: Collecting Names/Emails at Larger Free Events?

    Posted 06-30-2015 10:00 AM

    Hi Adrienne,

    Last year at the Senator John Heinz History Center's Italian Heritage Day program, we used our raffle as a way to collect names and emails.

    We printed double-sided cards with the front side acting as a map of what activities were happening on each floor of the museum and the back side functioning as space for contact information and feedback.

    The cards were distributed at our admissions desk and the table with our raffle prizes, and we equipped staff and volunteers with copies to pass out.

    Of our program attendees, we captured information for about a quarter of the people who attended, growing our mailing list with over a hundred new contacts.

    Another (low-key) way I've collected emails is to have an information table present at public programming where patrons can pick up marketing materials; there I will leave a clipboard with sign-up sheets for our e-newsletter.


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    Melissa Marinaro
    Curator, Italian American Program
    Senator John Heinz History Center
    Pittsburgh PA
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  • 5.  RE: Collecting Names/Emails at Larger Free Events?

    Posted 06-27-2015 05:59 PM

    I haven't tried this but-what about having a lottery or raffle and have people put in business cards or fill out little entry forms?

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    Marjorie Garner
    Denver Art Museum
    Denver CO
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  • 6.  RE: Collecting Names/Emails at Larger Free Events?

    Posted 06-30-2015 09:32 AM

    When we have free festivals throughout the year, we ask attendees to register using eventbrite.com. They don't charge for free event registration - not us, the organization, nor the attendee. 

    Mostly everyone registers for those things too. Our last festival we had 1500 people register and we hand clicker counted 1200 attendees. 

    However, our regular business model is "free to explore" - 6 days a week we have 1000 acres and 18 miles of trails open. On a busy weekend we can get 10,000 people. There is no way that we could have them all register so we just open the gates! 

    Thanks! 


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    Nora Wagner
    DIRECTOR, PROGRAMS
    HILLSBOROUGH NJ
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