We currently have a legacy home-grown website & booking system for our school visits program. Before we begin implementing a replacement, I'm looking to bring in someone from the outside to provide a clear-eyed assessment of our current processess and make some recommendations. For us, organizationally, the question isn't just technology but also a bunch of internal workflows that have developed over the years, some of which will also need to be unwound.
Q: can anyone recommend a resource to provide an external assessment of school visits / group sales activities?
OR: does anyone feel like your org is doing a good job around this? Because I'd definitely like to speak with folks who have solved this.
To be clear – I'm not really looking for a technology recommendation here (we think we already have one; we have a unified ticketing system and have been actively working on integrating our ticketed activities into it), but am looking to learn from others about process and workflow related to school visits / group sales.
PS: feel free to contact me directly, offlist
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Shyam Oberoi
Chief Digital Officer
Royal Ontario Museum
Toronto ON
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