Hi all,
Just a note - I cannot recommend machine transcription for events. As a Deaf conference attendee, I have had multiple negative experiences with machine transcription. This includes everything from names being rendered as sexual references to complete incomprehensibility.
Companies will sell machine transcription as cheaper and "almost just as good" as live captioning. There are even companies that promise humans editing the transcript on the fly - but this is still not effective access. (After tweeting about the poor service provided by this type of company at #AAMvirtual, I received email from the company blaming me and AAM for the issues.)
Thank you for wanting to provide access for Deaf individuals, and thank you for using live captioners to do it right!
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Meredith Peruzzi
National Deaf Life Museum
Gallaudet University
Washington DC
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Original Message:
Sent: 06-12-2020 09:14 AM
From: Mark Osterman
Subject: Captioning a Live event
Microsoft Teams and Google Meet both offer live captioning done by AI systems at no additional cost. With that said there are certainly errors involved as this technology still needs improvement to meet WCAG standards, but worth experimenting with if you are not wedded to Zoom platform.
Best
Mark
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Mark Osterman, Ed.D.
Digital Experience Manager
Lowe Art Museum, University of Miami
Coal Gables, FL
Original Message:
Sent: 06-11-2020 11:30 AM
From: Laura Vookles
Subject: Captioning a Live event
Has anyone used an outside vendor to caption a live event, in real time during the event?
Zoom offers a feature, but we experimented and just don't think we will be able to keep up with the typing. Zoom recommends 3PlayMedia, but they don't seem to have availability on weekends, or perhaps they are just all booked up for the date we want.