You will want to know how they react to certain situations where the unexpected happens or things do not go as planned. You can either ask to give examples of when this happened in their past and how they dealt with it or you could give them a scenario and ask them to walk you through the steps they would take. These could be disaster/broken object related, awkward situational, or angry patron. It may be as simple as "...you get a call from the local TV news station reporter who wants certain sensitive information regarding a recent major gift."
You will also want to know their philosophy on intellectual control and best practice. What does it mean to have intellectual control? What is access? How do these apply to this institution?
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Todd Topper
Collections Expansion Project Manager
Ohio History Center - Ohio History Connection
Columbus OH
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Original Message:
Sent: 08-24-2017 02:54 PM
From: Rachel Smith
Subject: Interviewing Collection Managers
I'm hoping for some advice on specific interview questions for a Collections Manager. Besides ascertaining skills like what database systems they are familiar with or length of experience (both of which I expect to be able to do from the resume), what kind of scenario type questions do you think are helpful?
Also, if anyone has suggestions for a skill based test or assignment I could give, pre-interview, that would be wonderful!
Our job posting can be found here: http://corita.org/opportunities
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Ray Smith PhD
Director
Corita Art Center
Los Angeles CA
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