Open Forum

Hi AAM community,

I thought that this playbook would be timely for so many of us planning to reopen for safe and happy visitors. This is a playbook on visitor experience management best practice and covers topics like Net Promoter Score (NPS), how your visitors feel (voice of the visitor), what your visitors do and where they go onsite. There are some great strategic examples in this playbook that you can take inspiration from too! 

You can download your free copy here.

Any questions or feedback please feel free to leave them here. Looking forward to hearing what you all think.



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Cece Paredes
Marketing Director, Dexibit
Big data analytics for visitor attractions www.dexibit.com
Auckland, New Zealand | Washington, DC
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