Open Forum

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

At The Wolfsonian-FIU museum we have been using Google Forms for collections and conservation surveys. Free, highly customized, easy, and readily accessible to anyone online, it has proven much better than SurveyMonkey. I am pretty sure it could be worked into visitor surveys as well. Feel free to contact me if you have questions about our experience. 


Silvia Manrique | Collections Manager/Conservator
The Wolfsonian–FIU
1001 Washington Ave, Miami Beach, FL 33139
801.635.75.70 | wolfsonian.org

------------------------------
Silvia Manrique
Project Conservation Advisor
Wolfsonian, Florida International University
Miami Beach FL
------------------------------

Original Message:
Sent: 05-03-2019 02:24 PM
From: Mark Osterman
Subject: Cloud based survey software

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

Thank you both for bringing up this discussion, surveys/evaluations have been a consistent discussion while developing exhibitions at our venue. May I ask what has been your most successful way of presenting/requesting surveys at your venue?

------------------------------
Ryan Farrell
Exhibitions & Collections Manager
Stark Museum of Art
Orange TX
------------------------------

Original Message:
Sent: 05-06-2019 08:31 AM
From: Silvia Manrique
Subject: Cloud based survey software

At The Wolfsonian-FIU museum we have been using Google Forms for collections and conservation surveys. Free, highly customized, easy, and readily accessible to anyone online, it has proven much better than SurveyMonkey. I am pretty sure it could be worked into visitor surveys as well. Feel free to contact me if you have questions about our experience.


Silvia Manrique | Collections Manager/Conservator
The Wolfsonian–FIU
1001 Washington Ave, Miami Beach, FL 33139
801.635.75.70 | wolfsonian.org

------------------------------
Silvia Manrique
Project Conservation Advisor
Wolfsonian, Florida International University
Miami Beach FL

Original Message:
Sent: 05-03-2019 02:24 PM
From: Mark Osterman
Subject: Cloud based survey software

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

Ryan,
Most successful survey approaches at Vizcaya Museum and Gardens have been through people to people. We use our museum educators to often implement visitor studies surveys. This personal approach makes visitors feel their voices are being heard and they seem eager to participate.

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

Original Message:
Sent: 05-07-2019 09:12 AM
From: Ryan Farrell
Subject: Cloud based survey software

Thank you both for bringing up this discussion, surveys/evaluations have been a consistent discussion while developing exhibitions at our venue. May I ask what has been your most successful way of presenting/requesting surveys at your venue?

------------------------------
Ryan Farrell
Exhibitions & Collections Manager
Stark Museum of Art
Orange TX

Original Message:
Sent: 05-06-2019 08:31 AM
From: Silvia Manrique
Subject: Cloud based survey software

At The Wolfsonian-FIU museum we have been using Google Forms for collections and conservation surveys. Free, highly customized, easy, and readily accessible to anyone online, it has proven much better than SurveyMonkey. I am pretty sure it could be worked into visitor surveys as well. Feel free to contact me if you have questions about our experience.


Silvia Manrique | Collections Manager/Conservator
The Wolfsonian–FIU
1001 Washington Ave, Miami Beach, FL 33139
801.635.75.70 | wolfsonian.org

------------------------------
Silvia Manrique
Project Conservation Advisor
Wolfsonian, Florida International University
Miami Beach FL

Original Message:
Sent: 05-03-2019 02:24 PM
From: Mark Osterman
Subject: Cloud based survey software

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

We also use Google Forms. I find it does a few things that other sites wouldn't do for free such as sending respondents to a specific page depending on their answer to a question (allows them to skip questions that don't apply) and you can ask unlimited questions (I know some services limit to 10-15 with the free option). The reporting that Google gives you isn't very detailed, but you can download everything into Excel to dig in deeper.

Where possible, and depending on the application, we try to provide both a printed and an online version of surveys and evaluations so that they can be handed out on-site and sent via email. If I am distributing a survey I don't expect them to fill out right away, I make sure there are directions for finding the survey online on the paper copy. 

Hope that is helpful,
Elizabeth

------------------------------
Elizabeth Bazan
Assistant Curator of Education
Illinois State Museum
Springfield IL
------------------------------

Original Message:
Sent: 05-03-2019 02:24 PM
From: Mark Osterman
Subject: Cloud based survey software

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

Thanks so much for responses

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------

Original Message:
Sent: 05-10-2019 04:00 PM
From: Elizabeth Bazan
Subject: Cloud based survey software

We also use Google Forms. I find it does a few things that other sites wouldn't do for free such as sending respondents to a specific page depending on their answer to a question (allows them to skip questions that don't apply) and you can ask unlimited questions (I know some services limit to 10-15 with the free option). The reporting that Google gives you isn't very detailed, but you can download everything into Excel to dig in deeper.

Where possible, and depending on the application, we try to provide both a printed and an online version of surveys and evaluations so that they can be handed out on-site and sent via email. If I am distributing a survey I don't expect them to fill out right away, I make sure there are directions for finding the survey online on the paper copy.

Hope that is helpful,
Elizabeth

------------------------------
Elizabeth Bazan
Assistant Curator of Education
Illinois State Museum
Springfield IL

Original Message:
Sent: 05-03-2019 02:24 PM
From: Mark Osterman
Subject: Cloud based survey software

Dear Colleagues,
I am trying to do a literature review of sorts of reputable cloud based survey software. Vizcaya Museum and Gardens currently uses SurveyMonkey and have been pleased with its functionality for creating surveys and data analytics. I am still curious if others have used systems they have found fits their visitor study and other data collection needs and if so if you could share what systems you are using.

Thanks in advance.

Mark

------------------------------
Mark Osterman, Ed.D.
Adult Learning and Engagement Manager
Vizcaya Museum and Gardens
Miami, FL 33141
------------------------------