Hi Rita,
You're absolutely right to think of this opening as a possible cane-detection problem. There are requirements for post-mounted protruding objects (that are not wall mounted) - ADA Standards, Section 307.3 - that have greater than 12" between posts that can be applied here if you think about the two wall edges as the posts. There are compromises in the ADA to meet the needs of more than one group of people and this is one of them: 27" is the maximum height for cane-detection and the minimum height for a wheelchair user's knee clearance. As wheelchairs have different heights and widths and scooters are different as well, giving someone 30"-36" of width (depending on the maneuvering required), 27" exactly of knee height clearance, and 17"-25" of depth into the box for toe clearance will meet the ADA requirements and most of your visitors' needs.
As Mark said, detectable warnings alert people to potential hazards. The problem is if there is only one warning in the museum, visitors who use canes may not recognize it as a warning. Detectable warnings have to be part of a system so that visitors understand what they mean. Federal laws mandate them in very specific locations (e.g., bases of curb ramps, edges of transit platforms) so that people recognize their meaning. The other problem with them is that they can be trip hazards and very difficult for people who have mobility disabilities to roll over/walk over. So they have to be used very carefully.
Hope that helps.
Jan
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Janice Majewski
Director, Inclusive Cultural & Educational Projects
Institute for Human Centered Design
Boston MA
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Original Message:
Sent: 11-28-2020 12:20 PM
From: Rita Elliott
Subject: Exhibit design advice on contradictions in accessibility measurements
Hello Colleagues,
I am designing a free-standing exhibit component "box" that has a flat wall on one side with circular cut-outs for visitors to look through. I plan to cut out a rectangle on the bottom portion of one side of that wall to allow front-on wheelchair access. I intended to make this 33" tall to accommodate the armrests (and arms), to allow visitors in wheelchairs to get close enough to the hole to see in easily. But the ADA regs state that wall mounted cases (which this is most similar to, but is actually free standing) must not be taller than 27" off the floor so that users with white canes will detect the structure and not run into it. My dilemma is how do I make the component accessible to wheelchair users without putting people with visual impairments using canes at risk? I could lower the cut out to 27" which would allow a person in a wheelchair to roll under it as far as the arm rest, but he/she would have to lean over a good bit to look in the cut-out. Or visitors might be able to pull up sideways and look through, but this seems very awkward at best. (Or is the 27" cane regulation not an issue because the component is a free standing wall and not wall mounted?) Help! I am sure many of you have already dealt with such an issue and I welcome your thoughts.