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Face Coverings - Part 2 - De-escalation Training

  • 1.  Face Coverings - Part 2 - De-escalation Training

    Posted 07-17-2020 10:02 AM
    As a follow-up to my question the other week on requiring/not requiring face coverings of your visitors...  For those museums that DO require face coverings, would any of you be willing to share/email your staff wording and training process on how to deal with upset visitors at Admissions, and also once out on the exhibit floor? I am more interested in your organization's specific process, rather than whether museums should or should not require them.

    Thanks,
    Martin

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    Martin S. Fisher
    Executive Director
    Science Central
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