Hi Kelly,
Holden Forests & Gardens is two distinct campuses - the Cleveland Botanical Garden in Cleveland, OH and the Holden Arboretum in Kirtland, OH. The two organizations merged about 7 years ago. Some staff are exclusively at one location - horticulture, guest services, security, facilities - but the rest of the staff float between the two, having a "home" office space at one location and using "hotel" spaces at the other.
I wasn't working here when the merger took place, but I'd be happy to talk to you if you have specific questions. Some generalizations that I could glean from the merger:
Opportunities -
1. Ability to offer one membership with two places to visit is appealing
2. A bigger impact on the community. Larger audience - in our case both urban and rural; two different counties, very different constituents
3. Essentially doubled our collections
Our Challenges -
1. Merging the two corporate cultures took time
2. Technology challenges - one or two websites? do all floating staff need laptops? Phones that ring in two locations?
3. The inevitable feelings by staff, volunteers and members that one campus is being favored, or ignored.
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Jillian Slane
Director of Exhibits & Experiences
Holden Forests and Gardens
Holdenarb.org
jslane@holdenfg.org216.707.2824
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Original Message:
Sent: 03-18-2021 01:12 PM
From: Kelly Sherman
Subject: Staffing Across Two Locations/Campuses
Hello colleagues,
Do you have a museum or collection of exhibition spaces that span two locations or campuses? I am looking for examples of how other organization manage staffing, management structure, and workflow in this type of structure. What works and what doesn't? How do you stay streamlined while also authentically engaging the stakeholders and communities at each?
Thank you for sharing your wisdom, experience, and insight!
Best,
Kelly
Strategy consultant for numerous academic museums and galleries
LinkedIn
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Kelly Sherman
Cambridge, MA
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