Hi Liza!
We have changed our post-visit survey! We ask likert-scale questions with an open response at the end. The survey has been helpful so far!
1. All health and safety procedures (face masks and social distancing required) were made clear to me prior to my visit to the Cummer Gardens.
(likert scale - strongly agree to strongly disagree)
2. The online timed ticket registration process was easy to navigate.
(likert scale - strongly agree to strongly disagree)
3. I felt comfortable and safe visiting the Cummer Gardens.
(likert scale - strongly agree to strongly disagree)
4. I plan to visit the Cummer Museum of Art and Gardens again within the next three months.
(likert scale - strongly agree to strongly disagree)
5. I would like information on upcoming events and programs at the Cummer Museum of Art and Gardens.
(yes, no)
6. Are there any additional comments you would like to add about your experience?
(open response)
Best,
Lauren
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Lauren Percy
Events & Programs Coordinator
The Cummer Museum of Art & Gardens
Jacksonville FL
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Original Message:
Sent: 06-25-2020 12:39 PM
From: Liza Lorenz
Subject: Post-Visit Surveys
For those museums that have reopened: Have you changed your post-visit survey to include questions specific to safety and cleaning protocols and guest comfort levels? Would you be willing to share a copy of your survey questions? Thank you!
Liza
Liza Lorenz
Director of Communications and Digital Strategy
Ford's Theatre
Mailing Address: 514 10th St., NW, Washington, D.C., 20004
Cell: (202) 258-7346
Email: llorenz@fords.org
www.fords.org
Please note: Our teams are teleworking.