I'm working on a professional resource for building loyalty and lasting relationships among participants -- from visitors to members to donors -- at museums, public gardens, zoos, aquariums, historic sites, and performing arts organizations and would like your feedback on the following two questions.
1. What are your key questions or concerns about building loyal relationships at your organization?
2. Do you have best-in-class examples of how specific cultural organizations have earned your long-term loyalty? Please share the organization's name and what they did that won your participation or support.
Thank you!
Suzette
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Suzette Sherman
President
Sherman Consulting Group
Dillon CO
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