Open Forum

Hello,

I'm an experienced museum professional that started a consulting business this year focused on reinventing the visitor experience. (www.museumplaybook.com)

I'm looking for 2-3 museums that would be willing to partner with me to go through a visitor experience mapping project to identify your key visitor touch points, explore any barriers and develop creative solutions to address them.

As a follow up, I'd like to lead a hands-on workshop at next year's annual meeting to help more museums go through this process to uncover the cross-departmental issues they most need to address - and get their teams on the same page in the process. (NO sales pitch involved in either component.)

Would you be interested in participating as a guinea pig? I would gladly do the work for free in exchange for your case study and participation on the panel to provide some real world examples.

I'd like to find museums that vary in subject matter and size. Buy-in from marketing, visitor services and exhibits will be crucial to success. Bonus points if your development or IT staff wants to participate!

What do you think?

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Despi Ross
Founder & Lead Strategist
Museum Playbook
317.260.7850
despi.ross@museumplaybook.com
Indianapolis, IN
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Interesting!  This would fit our strategic planning goals.  The cross departmental approach fits our process.  Please consider us a potential participant.  Cheers, Bob

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Robert Gutowski
Director of Education and Visitor Experience
Morris Arboretum of the University of Pennsylvania
Philadelphia PA

------Original Message------

Interesting!  This would fit our strategic planning goals.  The cross departmental approach fits our process.  Please consider us a potential participant.  Cheers, Bob

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Robert Gutowski
Director of Education and Visitor Experience
Morris Arboretum of the University of Pennsylvania
Philadelphia PA
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I would be interested, however I am in Texas, and not sure of what range you are looking to travel in...

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Christine Hoffman
Museum Site Manager
Chappell Hill Historical Society
Chappell Hill TX

------Original Message------

I would be interested, however I am in Texas, and not sure of what range you are looking to travel in...

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Christine Hoffman
Museum Site Manager
Chappell Hill Historical Society
Chappell Hill TX
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Hello, 

Our museum might be interested. It depends on the timeline etc. but I am happy to have a conversation to see if we fit. 

About our museum:

The Bass is Miami Beach’s contemporary art museum. Focusing on exhibitions of international contemporary art, The Bass presents mid-career and established artists reflecting the spirit and international character of Miami Beach. The Bass seeks to expand the interpretation of contemporary art by incorporating disciplines of contemporary culture, such as design, fashion and architecture, into the exhibition program.

It goes without saying that because we are in Miami Beach, we have a very diverse range of visitors. Additionally, we are undergoing a transformation of our interior space so it would be perfect for us to get this type of data.

Let me know if you would like to discuss further.

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Kylee Crook
Director of Education
Bass Museum of Art
Miami Beach FL

------Original Message------

Hello, 

Our museum might be interested. It depends on the timeline etc. but I am happy to have a conversation to see if we fit. 

About our museum:

The Bass is Miami Beach’s contemporary art museum. Focusing on exhibitions of international contemporary art, The Bass presents mid-career and established artists reflecting the spirit and international character of Miami Beach. The Bass seeks to expand the interpretation of contemporary art by incorporating disciplines of contemporary culture, such as design, fashion and architecture, into the exhibition program.

It goes without saying that because we are in Miami Beach, we have a very diverse range of visitors. Additionally, we are undergoing a transformation of our interior space so it would be perfect for us to get this type of data.

Let me know if you would like to discuss further.

------------------------------
Kylee Crook
Director of Education
Bass Museum of Art
Miami Beach FL
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