Renee,
I agree with Brandon's assessment. Donor relations can be tricky business.
Having a clear collecting plan and collections management policy that both reflect the museum's mission is the best way to explain to a donor how and why their offer is not appropriate for the museum's collection. Having support from an acquisitions committee (rather than a curator alone making the decision) can make a declined offer more difficult for the donor to challenge. Additionally, being willing to find and suggest an alternate repository often smooths over some of the disappointment. On rare occasions the donor relationship will still trump policy. Repeated sincere thanks for the donor's support and for their thinking of the museum are always appreciated by donors.
In regard to displaying a donation, it must be made clear to the donor how much of the museum's collection is displayed at any given time (I use a general 10% figure) and that the museum cannot promise immediate or permanent display. I often mention that while only a small percentage of the collection is displayed, it is all open to researchers and we are beginning to build an online catalog. Credit lines are museum specific, so if you have a policy on that, share it with the donor. Overall, the more transparent you can be about the museum's policies and practices, the better.
The Wisconsin Historical Society also has very clear donation guidelines.
AAM's guide to developing a collections management policy is a great resource.
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Sondra Reierson
Associate Curator, 3D Objects
Minnesota Historical Society
Saint Paul MN
Original Message:
Sent: 11-04-2015 04:07 PM
From: Brandon Young
Subject: Policy for Donation & Unwanted Donations
Hello Renee,
The museum I currently work at has had similar problems in the past of receiving donations and the donors expecting those artifacts to be on display. It's a hard line, you don't want to refuse a donation, but I don't think you should accept items that do not fit the mission of the museum. The main policy should be that the art has to fit within the mission of the museum.
Here is a link to the Chrysler Museum of Art's donation policy: Chrysler Museum of Art
I think the biggest take away to be had is that a piece must fit within the needs of the museum, and those in charge need to be firm about those standards. Let the donors know that their support is appreciated, however, if their piece doesn't fit, then it cannot be accepted.
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Brandon Young MLS
Museum Assistant II
The Sherman Museum
Sherman TX
Original Message:
Sent: 11-04-2015 03:23 PM
From: Renee De Cossio
Subject: Policy for Donation & Unwanted Donations
Hello:
I am a museum and art consultant with a health care client that is in dire need of a donations policy. They have been receiving art works that don't fit with their healing art program yet they are in difficult position to say no as donors donate money as well. Donors donating unwanted art want their art displayed and their names represented with the unwanted art pieces. Can anyone suggest a resource or sample policy that could help alleviate the situation?
Many thanks!
Renee
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Renee de Cossio
RDCAD
SF, CA 94114
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