I'm working on an article about utilizing for-profit business strategies in a non-profit environment and am hoping to find some examples within the Museum community. I'm working off the premise/idea that "non-profit is a tax status, not a business strategy".
Do any of you have examples of how your organization has changed/adapted, even evolved, with regards to marketing/branding, organizational efficiency, or customer experience to implement what is traditionally seen as for-profit strategy at your museum?
I have a number of examples from zoos, but want to pull in the near and dear to my heart museum community as well! Let me know if you'd prefer to respond off-line as well! Many thanks in advance for your thoughts on this topic!
-------------------------------------------
Liesel Tarquini
Marketing Specialist
Gateway Ticketing Systems, Inc.
Gilbertsville PA
-------------------------------------------